Privacy Policy

This Privacy Policy describes how Coventis, a product of ArchTech Systems LLC ("Coventis," "we," "us," or "our"), collects, uses, and shares information in connection with the Coventis website and services (the "Service").

Information we collect

We collect information you provide directly to us, such as when you create an account, upload governing documents or resident data, request a demo, or contact us. This may include your name, email address, company, and any content you submit through the Service.

We also collect information automatically when you use the Service, including log data, device information, and usage analytics.

How we use information

We use information to operate, maintain, and improve the Service; to generate, review, and mail violation notices at the direction of our customers; to communicate with you; and to comply with legal obligations.

How we share information

We share information with service providers who process data on our behalf (for example, print-and-mail, hosting, and AI infrastructure providers), with your association or management company as directed, and where required by law.

Data retention

We retain information for as long as needed to provide the Service and to maintain the audit trails our customers rely on for enforcement defensibility, or as required by law.

Security

We use administrative, technical, and physical safeguards designed to protect information. No system is perfectly secure, and we cannot guarantee the security of information transmitted through the Service.

Your choices

You may request access to, correction of, or deletion of information we hold about you by contacting us at kyle@getcoventis.com.

Changes

We may update this Privacy Policy from time to time. We will update the "Last updated" date below when we do.

Contact

Questions about this Privacy Policy can be sent to kyle@getcoventis.com.

Last updated: July 2026